what specific problems did you have with avis?
Also dont expect hertz to become status quo. With the sale, it will change as avis did with its sale to cendant. Pay attention to how things change with hertz over the next few months and see what happens. i feel the # of managers they use will change, the types of cars they have will decrease. The firm who purchased hertz has a history of reducing costs and streamlining operations, turning huge profits, then reselling the unit.
Originally Posted by mcgahat
I have been preferred select for years with Avis and always was happy as I always got a newer, clean, upgraded car and pretty good service. Last year I noticed that repeatedly I was getting cars that did not meet any of the before mentioned criteria. So one day while watching several Hertz shuttles go by waiting for Avis I decided to give them a try. I found the Gold service (which is easily obtained I think) to be much better than what my experience had been in the most recent year with Avis.
I did rent recently at Avis and did get a cusomer survey via email to fill out and I did and didnt respond too favorably towards Avis in it. I typically vote with my feet, hence the move to Hertz. I am not saying that everying is sugar and cream with Hertz but the prices have not been nearly has high as I thought and the standards are much higher than what I was getting as of late with Avis.