I have been preferred select for years with Avis and always was happy as I always got a newer, clean, upgraded car and pretty good service. Last year I noticed that repeatedly I was getting cars that did not meet any of the before mentioned criteria. So one day while watching several Hertz shuttles go by waiting for Avis I decided to give them a try. I found the Gold service (which is easily obtained I think) to be much better than what my experience had been in the most recent year with Avis.

I did rent recently at Avis and did get a cusomer survey via email to fill out and I did and didnt respond too favorably towards Avis in it. I typically vote with my feet, hence the move to Hertz. I am not saying that everying is sugar and cream with Hertz but the prices have not been nearly has high as I thought and the standards are much higher than what I was getting as of late with Avis.