stargold,

It is truely a shame that you were treated the way you were and I think you absolutely need to write to the airline. If I were this persons supervisor I would certainly want to know about incidents like this. I think your attitude complimenting the airline before you tell your story will serve you well. You also may want to point out that being only 17 and already a frequent flyer, the amount of money you are likely to spend on airfare in the rest of your lifetime is likely to be very high. I would think you would be one of the last pax they would want to make angry.

Good luck