Originally Posted by dll
I was attempting to book a simple roundtrip this morning on united.com, SFO-LAX-SFO. When I got to the seat selection pop-up, there were no E+ seats available; strange, I thought.
So I checked random other dates in Jan., March. No E+ seats available to me. I am Premier, have been all year - could it just be a bug? I am logged in and using my profile for the booking.
You can also do a phantom booking with a fully-refundable, no-restrictions Y ticket or a standard award ticket and see what seats you can get, since those should get
anyone into E+. If you see E+ with those but not your "regular" bookings, then the system isn't recognizing your 2P status.