To respond to the question regarding training received: At NWA, the answer is absolutely none. As a matter of fact, the service aspect of the job is something that we barely even touch on in training. During the six week initial training class, one Saturday afternoon was set aside for service (and related) training. I suppose that assume we will receive the necessary skills on the job.

We are told to be cognizant of intoxicated passengers upon boarding, but that is about as far as it goes. It generally isn't a big problem. In my 10 years, I've never cut anyone off, and have been serving liquor for about double that length of time. Maybe I'm just lucky, but I just don't hear of it happening a whole lot.

To the OP- MSP-SEA is longer than three hours. You don't say the size of the passenger, this makes a world of difference. Also, since you don't drink, you probably arent' aware, but the wine glasses are tiny glasses. Really, I don't think an ice cube would fit inside of it. Besides all of this, I am curious-what caused you to focus on his beverage habits so intently? You say he was quiet, so that can't be it. Was he rude? Slovenly?