Originally Posted by Frequent flyer 101
I can't understand why ppl do this? I can only assume out of ignorance. If SQ really pushed their product specs out into the open, I think a lot more ppl would choose them over BA/QF
Well, you seem to have given your own possible answers. 1: it wasn't worth it to them to search any more once they found something good enough (the QF flight). 2: they like QF. 3: they are collecting FF points on some Oneworld airline. 4: they have no information that SQ and QF might differ in quality, or if they do, which one is better. 5: it didn't occur to them that the flights might differ in duration by as long as you think.
If you have to make a decision in a domain you don't usually deal with, I'm sure you (and I and almost everybody) get things just as wrong. (Or just optimize a different objective.)