The last time I entered the USA, there was a problem with my fingerprints not matching. This was my second trip, so only the first time that my fingerprints had been re-scanned. I was sent to this holding room where my passport, landing card and customs form was put in something like a toast rack. Lots of officials kept coming into the room and picking up the assortment of passports, looking at them, and putting them back in the toast rack. Mine disappeared off into a side room and then eventually made it's way back. The guy said 'your all set' and I buggered off to get my case...
I have Eczema on my fingers too, but they said that the original scan had not been completed properly, or they had my left and right hands mixed up. It was all a bit vague, and I’m not really convinced that they knew what they were doing.
Anyway, I’ve got two trips to the States coming up, so I’ll find out in my own time whether they managed to sort it out last time.