FlyerTalk Forums - View Single Post - Where to send in a complaint?

Jul 28, 2003 | 7:10 am

#16

NJDavid

Original Member

Join Date: May 1998

Location: In protest of Flyertalk's uncalledfor censoring of my point of view, I cancelled my InsideFlyer subscription. So long, and thanks for everything.

Posts: 3,325

Quote:

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by kpalle:

CO staff are generally great to deal with, from the first contact at the airport, to the last contact on the plane.

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I strongly diasagree, finding CO ground staff to be nightmarish across the board. As I and many others have said in this forum, there is a general "customer unfriendly" attitude that pervades from management on down.

Your specific incident is a direct result of this problem being unchecked for years. They treat you like that because they get away with it...over and over again. And management does the same.