The concept is good, but if LH hits the timelines they are suggesting, I'll eat my keyboard. Enterprise systems are incredibly complex and the integration points are all points of failure. The platform itself may be excellent, but unless it does everything.....and nobody does..... it will take at least twice as long to get things started and even longer to get things finished. We are not talking about 2 airplane start-ups here!!

I would expect paper tickets will start coming back in vogue on LH and UA....

DF