It is highly obvious that the very best way to handle/deal with all things Points.com is to just plain NOT use them anymore--and to tell everyone you know to do exactly that same thing!

They target the unknowing newbie and they also target the savvy consumer who thinks there's a way to get a certain deal. they already abused the customers they already had, and the only thing they are good for is the fact that their site happens to power the ability to transfer miles between members on DL and NWA.

I am not so sure how far I'd trust that if something should go wrong with any mileage transfer! Example... I need 5k miles in my NWA account, you give them to me, I pay the fee on NWA.com, something goes wrong, my seats cannot be booked, I battle the airline to get my late miles, end up paying anyway, and NWA tells me to take it up with the the third party who handles that sort of request, sir.

Screw that!
So be careful with any miles transfer, and do NOT use Points.com for anything else ever again!

I have blocked their emails because I am somehow unable to go into my own account to shut it off, but have already emptied it and will never go there again.

MM