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Old Aug 27, 2005, 3:02 pm
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sts603
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Originally Posted by dieuwer2
About a month ago, I booked a non-stop return trip BOS-CUN for Thanksgiving. However, I recently noticed that US cancelled the non-stop BOS-CUN flight and automatically rebooked me on a connection flight BOS-CTL-CUN. The non-stop CUN-BOS is still in effect.
Can US just do this? In my opinion, a connection flight is worth less than a non-stop flight so at least I should get my money back? Any thoughts on this?

*I am forced to use this account until my old "dieuwer" account has been repaired*
The airline has a right to do that though I think in good practice if the deviation is substantial enough you can ask for your money back. An argument though would depend on whether or not another airline offered a BOS-CUN non-stop?

I'm assuming that the route wasn't entirely discounted, just less frequency if there is still a non-stop in return?
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