Originally Posted by Rejuvenated
Sure WN doesn't have the extra amenities and extra catering provided by UA, AA, or CO, but the bottom line is that they have ground personel as well as young upbeat FA that care for your needs and work their tails off and those are the thing that really matters most to me.
So is a seat assignment an extra ammenity? That's my #1 beef with WN. The zoo that forms at the gates is like something out of a bad third-world detective movie.