No doubt you have discussed this before, but I missed it. I have read alot of CO bashing on this board about no coach rewards being available, and I felt your frustration, as I tried many times. Then, I decided to logon on first and then search for coach rewards. As soon as I logged on with my OP#, almost every reward trip I searched was available in coach (including Hawaii), and not the double miles I had been getting without logging in. I hope this helps.