Originally Posted by 100,000miler
Having been found in some unusual circumstances, perhaps due to weather, but perhaps due to other circumstances, I almost never get any "irregular operations bonuses" anymore from Air Canada.
What constitues irregular operation bonuses? This is a topic that I believe varies from year to year as the industry keeps adjusting.
Still I do not understand what skin it is off AC's back to offer a bonus in points to its truly loyal customers, or all others for that matter, when flights are cancelled or delayed regardless of the reason.
A penny for your thoughts and that is pretty much the value of an Aeroplan point.
I must admit to getting PO'd about the number of posts here about getting comped by AC for just baout everything under the sun. Most non transportation Companies will not do anywhere near what AC or some other carriers do for minor inconveniences. Major problems that occur do require specific actions on an individual basis.
When I see people demanding points for spilled coffee and other similar minor stuff it really irks me and I think its time the airline industry grows up and tells poeple sh!t happens and to get lost.
Spoken as a shareholder, long time AC pax and long time SE who has had nothing but mostly great service from this airline and feels we as FF'ers should work to help them deliver better service at good prices rather than continuously b!tching at them to send out points for so many useless complaints.