this "rule" is ridiculous and makes CO uncompetitive with its competition. i am platinum with AA and they give me exit row seats. NW also gives me exit row seats as a result of my CO platinum status.
so, i just schlep to a CO ticket office to get my exit rows, but it is a pain in the a**.
[This message has been edited by fly co to see the yanks (edited 09-26-2002).]