Guess the airlines and Bombardier couldn't give a f@#k what pax think about these medieval contortionist torture devices. After being stuck in one for a 3.5-hr flight AUS-MEM including a wx diversion to Jackson, MS, I will never fly one as long as I have any choice in the matter. I realise we have it "too good" with the ARJ but the CRJ is a piece of crap, end of story.