Originally Posted by JDiver
As usual, different hotels seem to be interpreting whatever new "recommended policy" went out differently, and we have never been guaranteed "the big mix" - Club Level room, Club Lounge access, in-room amenities and free brekkies being among them.
Nonetheless, what a hotel will do for me (understanding such variables as property occupancy rate, special events, etc. do affect what the hotel can offer as a courtesy,) will determine on whether I give it any repeat business; and if it becomes the norm that HH Diamonds get what Golds have received in the past (and maybe Golds get less?) I will again begin looking very seriously at other hotel programs to affiliate with.
At *wood at 100% of my stays I received a welcome gift (candy, wine, fruit etc and usually 2), also was u/p to VERY large rooms and/or suites. The exec lounges were better than most Hiltons too.
I have no actual complaint regarding HH at this time as I have not seen much falling off other than a few forgotton water-n-cookies. If they are cheapening HH Diamond all they need to do let me know and I will adapt as required. So will many many of my friends and fellow employees. We mega-travelers spend a lotta money on the road for hotels, food and booze. We expect a little something in return I believe. At least what they "hint" in the HH
more fuzzy n fuzzier literature.
MisterNice