UGH... I hate having to get cars at Hertz at DTW.
- RUDE Bus drivers - I've had drivers who couldn't even bother to get out of thier seat to take my name or help people with luggage.
- DIRTY cars - For crying out loud.. wash these things.
- Cars not ready. I'm 5* (like that matters) and I've had to wait for my vehicle more than once while people who aren't even gold are driving off the lot.
- RUDE Gold booth attendants - Had the opportunity to watch the Gold booth staff eat lunch while 4 Gold members waited to get service.
- Long waits to return vehicles.
This location SUCKS !
