Originally Posted by pinniped
Only bad HLE experience I've ever had was at the Marriott in SFO (I forget which Marriott). They had a "valet fee" of $10. Basically, it cost $10 - cash only - to get your rental car! There was no option to walk to your car and start it up yourself. You had to pay $10, which was (at the time) not disclosed in the rental agreement T's & C's.
I really, really hope you reported this to someone in OKC... that is BS.