I just have a general question about the declining service I've seen renting with Avis recently. I have had several problems lately with my rentals. Twice I've been directed to a car that doesn't have my rental agreement ready. I've had to wait for them to bring it out (>10 minutes on one occassion). The cars are not as clean as they used to be. The one I rented today was FILTHY on the inside. It looks as if someone splashed dirty water across the entire inside. Waits on the bus have been longer. Maybe it's just me, but it seems like overall people's attitudes have been down. Any one else notice this?