Originally Posted by gleff
But if a loyalty program wants to call me to follow up on mistaken points posting, I'd be happy to
* send a form letter response, apologizing for their flight delay
* send a request for documentation that was contained in the first message
* ask them for greater patience, and to contact me again in 6-8 weeks
* finally return the extra miles as a 'goodwill gesture'
At first glance it was
... Then
and
ROTFLMRO ^ ^ ^
FYI: Rolling On The Floor Laughing My Rump Off
