Does anyone know how many ladies (I've never spoken to any men) work in Customer Service at Global Pass, and/or also know all of their names? All the ones I have spoken to have been so patient and friendly, especially given what must be an extremely uncomfortable set of circumstances to work from. I was thinking that I might just send something nice to them to thank them for being so nice on the phone. I'm assuming that their physical location is the same as where we send all of our correspondance.
Are all of the following still at Global Pass, and are there any others that you know of?
Daniella
Marissa
Niurka
At a minimum, if they are polite and helpful with you on the phone, please thank them and let them know that we know that they are working under stressful circumstances and that we really appreciate their honesty and pleasantness when speaking with us.
