It's always fun hearing all the compaints about YYZ. When you are the biggest and get all the flights this is inevitably going to happen.
However, there are some constructions issues we have to deal with over the next couple of years and we have been dealing with them over the last several as well and have survived for the most part. Yes, connecting is a pain since you have to take a bus between the different AC terminals. This is going to change in 2007 for the infield from what I understand so be patient as the finished product is going to make life easier.
For those who can't navigate signs or listen to instructions I have no sympathy. I have connected in YYZ numerous times and have never had any problem. But, then again, I a pay attention and listen when I don't know where I am going. Maybe all the people who are getting lost and ending up in the wrong areas should do a little more listening and a little less *****ing and they might end up at the right gate.
I guess the FT's that hail from YYZ are just a little smarter than the others!