Originally Posted by Frayed_Yak
I was coming in from EWR on a CRJ.
I heard the announcements about connecting flights, but there was no mention of how to connect. All I remember hearing is, "Please check the monitors in the terminal, or ask our ground staff who would be happy to assist you." When I deplaned in T2, not many visible ground staff, no monitors, and no map.
I did end up asking the agents past the I/C hall. But the confusion started way before that...
Should I really be expected to have to ask for help? Isn't that the perogative of (good) signage?
You should not have to ask. You are not the only one that has complained about signage at YYZ T1. I am suprised that you had to look for someone though because I think T1 has too many staff just hanging around when that money could be invested in something like,,,ummm,,, better signage!