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Old Jul 8, 2005, 3:58 pm
  #15  
roundtheworld
 
Join Date: Nov 2004
Location: US
Programs: LH and BA
Posts: 2,324
Originally Posted by bmwsociety2
I went surfing and some water activities today.Had the card in my wallet so I could pay for the jetski rental then my card was damage. I called Amex, the rep told me that I have to pay for the expedite fees if I want to replace it asap, then told me that they can't fedex to Hawaii because it's not within the 48 states, really confused.

Has anybody ever lost/damage their card while they are on vacation, out of town? I thought they could virtually mail off the replacement card to anywhere you are and no fees for Amex Platinum.

Thanks for the help!
Happend to me several times.... usually can PICK UP the new card at the nearest AMEX office (AIRPORTS). Ask them for that. If it is in the US should take 2 hours to replace card.

Only exception South Africa, no card via FedEx or reissue, due to fraud risk
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