This is the email response I received today from John Jackson, Senior Vice President of Marketing for GlobalPass regarding this "GlobalMess." I am pretty optimistic about the outcome of this situation after receiving this email and noting that tvl4free has also received positive email and actions from GP.


Dear Mrs. Van Dyke,

Please accept my apologies for the confusion; I’m advised by our Customer Care Center that as your reservations were confirmed before the June 29th deadline, they will be ticketed as requested. We are experiencing an unusually high volume of requests at the present time and will appreciate your patience while we process your tickets.

GlobalPass appreciates your business and we sincerely hope that you will continue to take advantage of the GlobalPass customer benefits in the future. Under our new business model, we have just launched a new airline booking engine that will allow you online access to over 500 airlines world wide with the following benefits:

1. Three payment options

a. Credit Card (With this form of payment you will earn 4 GlobalMiles per dollar spent on the airfare)

b. GlobalMiles (Using our “Miles as Money™ option, you are able to purchase your ticket from your GlobalMiles balance)

c. Combination Payment (This options allows you to pay with a combination of GlobalMiles and your credit card)

2. Competitive fares

3. User Friendly Online booking access

4. Other online earn/purchase opportunities (check www.globalpass.com for details)

Thank you for your continued interest.



John Jackson

Senior V.P. Marketing