I agree with the other posters that the error MAY be with your agent(s). In addition, you do accomplish more with gentler words (usually).

Further, if CO is so slipshod and/or offensive to you, then CHANGE YOUR AIRLINE!!!

Finally, although I am no prude, and I even do not have an objection to you using the word "Suck" in the body of your post, I find it offensive that every time I log onto this thread, I see that word. I think it potentially does you a disservice to have your name affiliated with that word, and I urge you to change it. I think it reflects low breeding and is potentially offensive to many segments of this board. Perhaps you should use instead, awful/terrible/bad?