Why oh why do they not get a programmer to fix that? This is the second time for both itineraries, Italy & France in Sept, Hawaii in March. The schedule changes by a few minutes and the seat assignments disappear. You can't even select them online, you have to call and get them to do it.

At one time this only happened when you used miles to upgrade and hadn't yet had the miles removed from your account. Now it happens regardless and I can't understand the reason behind it.

There. I feel better.