All I can offer is that Chris Woodyard told me he called Hyatt's corporate office asking to speak to Julia Moore who often replies on behalf of Gold Passport Concierge. They referred him to Human Resources who told him that no such person worked for Hyatt. When he asked if they (Hyatt) lurked the FlyerTalk message boards, he was told flatly that they did not. Obviously, someone does whether their name is Julia Moore or not. Perhaps they simply did not want to publicize this fact in USA Today.

[This message has been edited by Starwood Lurker (edited 02-07-2001).]