FlyerTalk Forums - View Single Post - Some programs stink. Which ones make you cringe?
Old Jun 24, 2005 | 4:43 pm
  #31  
BSL
 
Join Date: Jun 1999
Location: Houston, TX
Posts: 622
Let me stand up in defense of Latinpass/Globalpass. While they have not exactly given the most advance notice on major changes to their program (ex: cancelling xfers to Hilton and Marriott, the recent change to miles for money only) I think we should all keep a few things in mind when passing judgment:

1. There are few of us who actually do/did alot of traveling on the GP airlines who also post to GP. (I could be wrong, but don't think so.)

2. Many if not most of the miles we have been burning were earned in the Million Mile promotion, so they were bonus miles, not earned miles. (think revenue earned by GP here)

3. LP did not anticipate the dramatic numbers of us who would go on mileage runs just to get the miles.

4. The loss of many of their non-Taca partners was not their doing (TW and US Bankruptcies, KL's acquisition by AF, MX leaving to join *A.)

5. Many of us were originally worried that they would just welch on the whole deal as seems to be the case with other similar travel and points providers (see pricing mistakes for south seas hotels or click rewards' Bankruptcy as examples).

6. Most of us have had very pleasant experiences with all of the LP/GP staff who booked my tickets, gave me advice on how best to ask for KL awards or double checked for the last posting needed for my million miles originally.

7. All in all, I have had great results from a program that is not owned by an airline. By way of contrast, CO really controls capacity on OP and I have really noticed it after losing my status. I think getting awards on TACA was much easier for the exact dates I wanted than I have ever encountered on most domestics particularly DL.

8. Also, remember there is currently a run on the bank mentality among us GP members (I too have fallen prey to this and have 8 tkts to Belize coming) and based on their track record I have no reason to question that they will honor their commitments for these tickets. (I will be steamed if they don't come through, but it will be a first for me.)

9. If my reads of many of the posts are correct, almost all of us are ahead of the game in terms of redemptions vs. original cost. I am way ahead.

I guess I have always had a "expect little and let them suprise me" mentality regarding GP, and they always have.

Yes they have changed the rules on me a few times, but prior to this most recent one, I have always been able to find good values for my miles on GP. (KL always took some work, but the WPAA (RIP) always helped.)

My major regret is the changes will keep me from using the miles to visit Macchu Pichu after having turned around with the plane in CUZ on my MM run. Others may disagree, but I expected less and they always gave me more.

BSL
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