Join Date: Aug 2000
Location: AUS - Formerly MSP, IAD/DCA, SYD, CBR, BNE, JNB
Programs: QF & NW Clubs. Will never buy another ticket on UA or US.
Posts: 1,100
Thanks for the help. I'll send QF a letter suggesting they do something about the check in agents on the front desk saying the wrong thing. The amount of miles wasn't the issue - more that i had promised to try and upgrade her and instead of saying it wasn't successful they said that I did the wrong thing...
A