As a Gold in '01 I was virtually 96% EUA, and then a few airport upgrades... flew in coach once (non-RJ/prop) but that was due to a cancelled flight.

Jan & Feb '02 as a Plat I was 8/8 on CO and 4/4 on NW.

In Mar I am 3/10 on CO for EUA.

- 1 phone-in upgrade
- 2 check-in/P-Club upgrades
- 1 battlefield promotion
- 1 coach flight
- 2 flight segments not taken due to trip cancellation

What the hell just happened? I am convinced that they changed EUA somehow to adjust for fare basis... I work for a small company and have always flown on the lowest possible fare, last year I had no problems and my EUA percentage just went into the toilet...