Originally Posted by Flyer Jon
I am Diamond and have an award stay at Hilton Paddington London. I contacted the hotel and asked their Diamond policy:
1. Will try to upgrade to club level.
if not
2. Will provide breakfast and some type of edible amenity.
Diamond desk says it is up to individual international hotels how they treat Diamond guests. As nako rightly states, they don't have to provide either.
The Paddington has always given me (HH Diamond) upgraded rooms and executive lounge access (*FREE* good breakfast and hor d voures and booze*FREE*). The exec lounge is small so Golds dont get access. There is no club level that I am aware of.
MisterNice