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Old Jun 2, 2005 | 11:19 am
  #33  
PointWeasel
25 Years on Site
 
Join Date: Nov 1999
Location: HKG/MEX/YVR/YYF
Programs: AS MVP 75K/AC75K/AM Gold/UA*S/SPG-Marriott Lifetime Titanium/Accor-FPC Gold/HHDiamond/Hyatt Exp
Posts: 5,045
Originally Posted by The Lev
What I personally find galling is that I only have SIX MONTHS to fix an error on my statement if AE fails to post points correctly to my account or if I have to mail in receipts/stubs, etc. After six months, their attitude is too bad so sad. Conversely, they seem to give themselves an UNLIMITED time to fix their mistakes.
What's good for the goose should be good for the gander. I think they should limit these audits to six months unless their prepared ot give me unlimited time to send in requests for credit.
Well put. ^
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