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Old Jun 2, 2005, 10:59 am
  #9  
adzel
 
Join Date: Apr 2005
Posts: 140
Clarification of the terms

I've been trying to understand the terms of this bonus, but the web site is very confusing.

I recently booked and purchased a flight on nwa.com for the very first time.
The flights were actually on KLM within Europe (but I'm US based). I did on-line check-in for the flights, but I couldn't do that on the nwa.com web site - I had to use the KLM web site.

Does this or does this NOT qualify for the 1000 mile bonus?

I asked NW by email (along with another question) and got the answer, "No", but without any answer to the other question. I asked by phone and got
the answer, "Yes", but from an agent who was very rude - just said wait for the 8 weeks to see if it posts, and didn't let me even say that the flights were KLM metal and KLM flight numbers, not NW metal. She kept interrupting me and answering the question she thought I asked, without letting me finish the whole question. (By the way - the 2nd question was resolved by a different VERY nice phone agent.)

The web site descriptions just doesn't seem very clear.

It's only 1000 miles - not a whole bunch, but I'ld like to know one way or the other. Thanks.
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