FlyerTalk Forums - View Single Post - Apparent website problem:"Print This Reservation"
Old May 23, 2005 | 8:16 am
  #1  
ohmark
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20 Years on Site
 
Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,485
Apparent website problem:"Print This Reservation"

Just noticed this troubling quirk at the Marriott website. After making a reservation, and then going to the Lookup Reservations feature (after signing in), you view your complete reservation with all the info. If you then click on "Print this Reservation" you would expect to get a printable page of the same reservation info. Here's what happened when I recently did this: On the reservation page my reservation appeared as "one king bed, non-smoking room has been guaranteed". But when I clicked on "Print this Reservation", the reservation came up as follows: "No room preferences were selected". Nothing about a king bed, nothing about non-smoking. Obviously I wouldn't print this page to take with me, because it makes it appear that I haven't reserved or been guaranteed a particular type of accomodation. Does it present any further problems? Has anybody else noticed this, or is this simply a one-time quirk pertaining to this single reservation?
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