Hi everyone. I was wondering if anyone here has had problems getting miles credited from their Chase Continental visa? My mom responded to a pre-approved credit offer for the Continental visa card, which was supposed to get her 5,000 miles plus 1 mile per dollar. She paid the annual fee and has been using the card since January, but she still has yet to receive even 1 mile posted to her account!! I called Chase on her behalf to find out what the problem is, and they told me that when she applied for the card, they mistakenly set up a 'new' One Pass account for her, even though she had written her existing One Pass account number clearly on the credit card application. (She even highlighted the number with pink highlighter!!!) They told me that they would merge the 2 accounts and fix the problem within one billing cycle, but that was over a month ago, and when I checked Mom's One Pass account online today, there are still no miles posted. I am getting frustrated that this problem hasn't been fixed yet, and I have drafted up a letter to let Chase know how I feel. Mom's existing one pass account had several thousand miles in it from a trip to Japan, so if they would have credited the miles properly, she would have already had enough miles for a free ticket! Anyone else here had this kind of problem from Chase?