Ever wondered why baggage/seating issues on flights cannot be improved?

We are a small group of MBA students at the Kellogg School of Management who are working on a project to develop new ways of improving the airline baggage and seating experience. We would really appreciate your honest opinion and valuable input from your past flying experiences.

Since this is a very informed forum, we think it will be rich inputs from you.
Please click on the link below to fill up the survey.

http://www.surveyz.com/TakeSurvey?id=26961

thank you in advance!
Nimesh

(We are also giving away one $50 amazon gift certificate to a lucky draw!)