Ha, ha, ha this is soooo funny. Those agreeing that it is a good thing that those cheap tickets are not upgradable anymore are those who fly on other people money. Wanna make a bet? Next time you book a flight imagine what it would be like if that would be on your account!? And yes, I fly a 100.000+ miles a year on my own expenses.

If it would be on your account you would most likely act differently.

ps I disagree about posting an email on this site because she works for KLM and her email address is freely available. As a matter of fact, she send an email to thousands of Platinum members two weeks ago.