Moderator, SkyTeam and Germany
Join Date: Sep 2001
Location: FRA/STR/NUE
Programs: BA, LH, KL, EY, IHG, Marriott, Hyatt, Hilton, Radisson, H Rewards
Posts: 5,965
Sorry folks, but I had to delete the email adress out of the OP's post.
However I would like to add KLM FD's Fax number as published on their webpage for any complaints:
+31-(0)20-6488537
ralfkrippner, flyertalk KLM moderator