FlyerTalk Forums - View Single Post - Carry-on baggage. Time to do SOMETHING???
Old Nov 26, 2000 | 3:19 pm
  #21  
hfly
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Join Date: Jan 2000
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The US carry on situation has gotten ridiculous and needs to be controlled.

On the other hand European carriers have a retarded sence of baggage overall. Anal retentive carriers such as SR have tried to make me check in a carry on when I had a small carry on and a loptop bag arguing that I had "2 pieces" even on an empty flight.

Both SR and AF have tried to charge me overweight for having 22-24 kilos of checked baggage.

The most ridiculous was when SR tried to charge me for overweight between Zurich and Tokyo for having 35 kilos of check in luggage on a full $6000 J ticket! I had the person in charge disciplined for this!

Basically European airlines have had no concept of customer service or realities.
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