Originally posted by Germanfflyer:
I would try we care again or e-mail AS asking to confirm the fare basis und forward that mail to OP and cc WeCARE
I emailed OP, quoting the AS rules that say the fare accrues points, and was told CO wasn't bound by AS's rules!
I emailed WeCARE, but they obviously don't care. (They didn't bother to reply.)
I emailed AS, and they said they'd put the data through again with a different fare code. Now, I'll admit I was very sceptical, but it worked!
Congrats to AS for getting around CO's stubborn, stupid, pig-headed bureaucrats who are incapable of making a single phone call or fax.