FlyerTalk Forums - View Single Post - Partner points! Argh!
View Single Post
Old Feb 21, 2001 | 12:48 pm
  #1  
Kremmen
40 Countries Visited
2M
60 Nights
25 Years on Site
 
Join Date: Feb 2001
Programs: IHG Diamond, HH Gold, Marriott Silver
Posts: 4,345
Partner points! Argh!

In my experience, some airlines, such as Qantas and United, usually credit partner points within 24 hours of travel 90% of the time, and miss 10% of them. Continental, on the other hand, has missed 100% of sectors I've flown with their partners.

I flew on Alaska 8th and 12th Jan and nothing appeared. So, I sent ticket/boarding pass copies to CO. Now (today), the flights are listed against my OnePass account, but with no points next to them!

Is there some particular reason why CO's processing is so pathetic? And is there any particular way to get them to fix things, apart from the multitude of emails/calls that it took last time when I was trying to get some Frontier sectors credited?
Kremmen is offline