Originally Posted by channa
I think there was some casual phone calls and emails about it, but never any sort of hearing or formal complaint filed.
Big difference, we're talking one person's opinion because he got a couple of phone calls.
I agree. One or two people filed a DOT complaint in the COPA thread I believe. This situation is completely different because there were probably a few hundred (or thousand) tickets sold. There would be many many complaints. It's also easier to argue that the overseas COPA flights were mistakes. These days with cheapies such as the $5+ SAN-IAD DH fare, who's to say that the US Air sale was an obvious mistake?