"biggest bungle since..." I am LAUGHING. C'mon. Yeah, it sunk NW, too (well, perhaps NW is already at the botton
). Sure, some negatives for some, but it wont be anything close to a debacle.
Only joke that I could see was with the old system. Be a platinum/gold.... call...call...no release of seats...guess...guess...work it...work it...(I'm getting tired)...oh, darn, the silver got to sit in First because the LATE release of seats occurred 10 minutes before the silver window. Platinum in the back. That was a joke. No longer a joke.
Some perspective for the "it ain't broke" folks. I can feel the heat, better run.
JL2