Originally Posted by PHL
I thought SPG changed the language in the Platinum T&C specifically so that properties would not be obligated to give a suite.
Not so. The policy still allows for suite upgrades as found
within the T&C's on their site.
1. Upgrade to the best available room, including Select Standard Suites at time of check-in. Specialty Suites such as, but not limited to, premium view, Presidential, Honeymoon, and multiple bedroom suites, etc. are excluded. Upgrade is subject to availability at time of check-in and will vary by property. The upgrade benefit is available for one room for the personal use of the member only, regardless of the number of additional rooms purchased by the member.