Hi all:

I did a search on "upgrade" and found about 400 topics. Most of which were outdated. So forgive me if this has been discussed, but I have several questions about OnePass for Silver and Gold elites. My wife and I are both Premier and Premier Executive on United (equivalent to Silver and Gold in OnePass).

After this past summer and years of frustration on UAL, we are thinking of changing our choice of carriers. Our most important criteria for flying an airline is getting upgrades and good service. After reading about Continental's unlimitied confirmed upgrades can you tell me the following:

1) How often do you get a confirmed upgrade when making a reservation?

2) How much of a difference does it make to be a Silver, Gold, or Platinum (especially when requesting upgrades)?

3) If you are not confirmed how often do you get waitlisted and how often do you clear the waitlist?

4) How are the flights to Hawaii? Are these easily upgradeable (from other posts it sounds like it is difficult)?

5) Overall how do you rate Continental's service? Compare to other airlines like AA, DL, and UA?

My wife and I really appreciate your feedback. We should be making the switch after the new year and are planning ahead.

Thanks again!

Rico