Last night I checked into a Fairfield Inn & Suites. Since I am Platinum, I asked if there was an upgrade and there was. At this point, my welcome gift is in the other room. Since they had some cookies(fresh) in the breakfest area, I said that I would be satisfied with the water and call it even.

Normally the welcome gift is in the room that they have reserved for you. How far would you pursue the gift if they gave an upgrade and you did not get it?

Would the upgrade become a deciding point in pushing it to the guarantee if you told them and you still did not get the gift?

Inquiring minds are curious.