YoniP:

You had a bad experience that started from the very beginning with the confusion over ticketing.

The ticketing is something that CO had control over, and therefore should be held accountable for the poor service you received.

As far as the delays and accomodation, I think given the circumstances CO did the best they could. That you disliked RDU and its surroundings is a matter of perception, and I think put this way you'll agree it's unreasonable to have expected CO to transform your preferences let alone the physical environment in which you found yourself.

So, with all due respect, stop wasting your time arguing here and just write that letter to CO to help Gordon make Continental better:

Continental Airlines
Customer Service - HQSCR
PO Box 4607
Houston TX 77210-4607
USA

Happier travels.