I agree never use c.o.o.l. I have my own horror story about how i found out they were seperate. It's not worth repeating. However, I Have a question that maybe Old Gold or someone might know. I had read about e-ticket bonuses (not to be confused with the buying on line bonus) of 50%. I discovered that i Apparently became eligible when i became gold. Question 1) can anyone confirm that this is when you are eligible? Is this an unwritten perminant benefit or just temporary? Question 2) Do you get the bonus when you book with C.O.O.L? I have been scared to book on line for fear of losing it. Thanks, for any info.